All products purchased from www.chaaptilak.com can be exchanged within 30 days only if:

• The item(s) is defective or has missing accessories, wrong size/order/article issue at the time of delivery.
• Customers must notify us within 3 days of delivery of the order.
• There are certain scenarios where it is difficult for us to consider exchanges. Such scenarios include, but are not limited to the following:
• Exchange request is made outside the specified time frame.
• Product colors may vary slightly due to the photographic lighting source or the screen, thus the product is not eligible for exchange for this particular reason.
• The product is damaged because of use.
• The product has tampered.
• Anything is missing from the package including price tags, labels, original packing, and order invoice.
• Do not accept the parcel if it’s damage. Cheap Tilak will not be responsible for such exchanges.
• Any excess fabric or embellishment utilized during shoots will not be provided with the product unless mentioned on the website.
• Any order placed at chaaptilak.com will be delivered in the original Ideas flyer and/or International and local orders that are delivered in a box will be wrapped with the Ideas logo tape. We will not entertain any complaint where the customer hasn’t received the order in the original flyer/tape.

Refund:

Chaap Tilak does not offer a “cash refund”. However, you can exchange your item.

Order Cancellation

• The customer may cancel the order at any time before the order has been processed.
• Chaap Tilak has the right to cancel orders for reasons such as – item is out of stock, pricing errors, the article found as defective in Quality Control.